Shipping Policy

Shipping Policy clementdorel.com

applicable as of 10/10/2023

ARTICLE 1. PURPOSE

The present shipping policy aims to define the terms and conditions applicable to the shipping of a Product to the Client by the Publisher.

ARTICLE 2. PARTIES

The present shipping policy applies between SHOPADVENTURE SAS, share capital: 2000 €, registered with the RCS of 904295003 in France on 18/10/2021, under the number 904295003, registered office: 1 AVENUE D'ESTER, 87069 LIMOGES CEDEX 3, FR, phone: +33518270003, email: contact@clementdorel.com, VAT number: FR79904295003, hereinafter referred to as "the Publisher" and any person, natural or legal, of private or public law, registered on the Site to purchase a Product, hereinafter referred to as "the Client".

 

ARTICLE 3. DEFINITIONS

"Client": any individual or legal entity, whether private or public, registered on the Site.

Site Content: elements of any kind published on the Site, whether protected by intellectual property rights or not, such as texts, images, designs, presentations, videos, diagrams, structures, databases, or software. 

« The Publisher » : Clément Dorel, SAS acting in his capacity as publisher of the Site.

"Internet user": any individual or legal entity, whether private or public, connecting to the Site.

« Product »: any goods sold on the Site by the Publisher to the Clients.

« Site » : website accessible at the URL clementdorel.com, as well as the sub-sites, mirror sites, portals, and related URL variations.

ARTICLE 4. SCOPE OF APPLICATION

The Site is freely accessible and free to all Internet users. Browsing the Site implies acceptance by all Internet users of this shipping policy. Simply connecting to the Site, by any means whatsoever, including through a robot or a browser, will constitute full and complete acceptance of this shipping policy. When registering on the Site, this acceptance will be confirmed by checking the corresponding box.

The Internet user acknowledges having fully taken note of this and accepts it without restriction. 

Checking the above box will be deemed to have the same value as a handwritten signature by the User. The User acknowledges the evidential value of the automatic recording systems of the Publisher and, unless he provides contrary evidence, he waives the right to contest them in the event of a dispute.

This shipping policy applies to the relationships between the parties to the exclusion of all other conditions, including those of the Internet user.

The acceptance of this shipping policy implies that Internet users have the necessary legal capacity for this, or failing that, that they have the authorization of a guardian or curator if they are incapacitated, of their legal representative if they are minors, or that they hold a mandate if they are acting on behalf of a legal entity.

ARTICLE 5. DELIVERY 

5.1. Delivery Charges

"Delivery or availability fees will, in any case, be indicated to the Client before any payment and only concern deliveries made in metropolitan France, including Corsica. For any other delivery location, it will be the Client's responsibility to contact customer service."

In the event of a delivery of the Product to the Client in-store or at a partner location of the Publisher, the associated fees are specified to the Client at the time of the order.

The delivery charges indicated on the Site are understood in euros, all taxes included.

5.2. Delivery time

Orders are delivered by La Poste within a period of 12 working days from the full payment received by the Publisher.

Some products or certain order volumes may nevertheless justify a delivery time longer than 12 business days. It will be expressly mentioned to the Client at the time of order confirmation.

5.3. Damaged package

In the event of delivery of a package that is clearly and visibly damaged, it is the Client's responsibility to refuse it in order to benefit from the warranty offered by the carrier. The Client must also inform the seller without delay, so that a new package can be prepared for them and shipped as soon as the damaged package is received back. In such cases, the delivery times indicated above in these general conditions will no longer apply.

5.4. Retention of title - transfer of risks

"The ownership of the delivered Products is reserved to the Publisher until the delivery of the Products to the Client, notwithstanding any contrary clause, unless the parties have expressly and punctually agreed in writing to exclude this clause."

The Client assumes the risks related to the Products from the time of the order. Throughout the duration of the retention of title, the Client must insure at their own expense the Products belonging to the Publisher against any damage that may occur and provide proof to the Publisher upon first request.

ARTICLE 6. FINAL STIPULATIONS

6.1. Applicable law

The present shipping policy is subject to the application of French law.

6.2. Modifications to this shipping policy

The present shipping policy may be modified at any time by the Publisher. The shipping policy applicable to the Client is the one in effect on the day of their order or their connection to this Site, any new connection to the personal space implying acceptance, if applicable, of the new shipping policy. 

6.3. Disputes

"Under the order n°2015-1033 of August 20, 2015, all disputes with a consumer Client that may arise in the context of the execution of these general conditions and for which a solution could not be found amicably between the parties must be submitted."

Furthermore, the consumer Client is informed of the existence of the online dispute resolution platform, accessible at the following URL: https://ec.europa.eu/consumers/odr/main/?event=main.home2.show

Since January 1, 2016, mediation is mandatory for everyone. Thus, any professional selling to individuals is required to provide the contact details of a competent Mediator in case of a dispute, regardless of whether they sell remotely or in a physical store (Source: FEVAD).

Sas Mediation Solution  /  https://www.sasmediationsolution-conso.fr/

6.4. Entirety

The nullity of any one of the clauses of this contract shall not result in the nullity of the other clauses of the contract or of the contract as a whole, which shall retain their full effect and scope. In such an event, the parties shall, to the extent possible, replace the annulled stipulation with a valid stipulation corresponding to the spirit and purpose of this agreement.

6.5. Non-waiver

"The absence of exercise by the Publisher of the rights granted to it herein shall in no case be interpreted as a waiver of the right to assert said rights."

6.6. Telemarketing

The Client is informed that they have the option to register on the list of opposition to telephone solicitation at the address http://www.bloctel.gouv.fr/. 

6.7. Languages of this shipping policy

The present shipping policy is provided in French.

6.8. Unfair clauses

The stipulations of this shipping policy apply subject to compliance with the mandatory provisions of the Consumer Code regarding abusive clauses in contracts concluded between a professional and a consumer.